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FCRA two-step notices: what pre-adverse and adverse letters must say

By Bill Stomp, Founder/EditorOct 20, 2026

Daily Overtime Starts Before 40 Hours in Four States

By Bill Stomp, Founder/EditorOct 20, 2026

The Connection Test Every Grill Customer Should Know

By Bill Stomp, Founder/EditorOct 20, 2026

Is ChatGPT Reading Your Customers an Old Directory Listing?

By Bill Stomp, Founder/EditorOct 20, 2026

Foster Fuels Keeps Its Brand as Colonial Group Closes the Purchase

By Bill Stomp, Founder/EditorOct 20, 2026

Update Keep-Full Lists and Driver Notes Before Winter

This week in propane digest

SPOTLIGHTTeach New Drivers by Riding Along on Difficult Stops

California's Workers' Comp Threshold Jumps to $11,700, Reshaping Who Gets a Mod

42% of Voluntary Quits Were Preventable, Leavers Say. Talk to Drivers Before Peak Season.

By Bill Stomp, Founder/EditorOct 15, 2026

Did the yard change

The customer still wants the same thing

The skipped step

Update Before the Trucks Roll

Ask What the Customer Wants Back

Google Has Retired FAQ Rich Results and the Search Console Tools That Tracked Them

By Bill Stomp, Founder/EditorOct 13, 2026

Ferrellgas Extends CEO Tamria Zertuche's Contract Through July 2029

By Bill Stomp, Founder/EditorOct 13, 2026

Ladders, Forklifts, Lockout: Five of OSHA's 2026 Top 10 Cover Daily Propane Work

By Bill Stomp, Founder/EditorOct 13, 2026

Morgantown Transit Runs Five Propane Buses, Eyes Seven More on Supplier-Built Station

Gillibrand pushes early LIHEAP release for New York HEAP

By Bill Stomp, Founder/EditorOct 13, 2026

Clipboards Still Hold the Service Desk. Friday's File Has No Signature

By Bill Stomp, Founder/EditorOct 13, 2026

Business doesn’t change that much.

Reading this newsletter does not make you a better operator.

It is easier to build two chimneys, than to keep one in fuel