A Weak Signal Shouldn't Stop an Order

The Situation

Check how an ordering app handles a weak signal before you pick one. You won't see that problem at your desk. Plenty of your customers live out on rural roads with a poor connection. If the app chokes out there, the order never reaches you, and you're back to a phone call.

Custom Fuel App is built to work on a poor connection. That's one thing to check on any app you're looking at, not just this one.

Ask what happens if the order doesn't go through the first try. Does the app retry on its own, or does the customer have to notice and send it again? A dropped order on a bad route is an order you never see, and a customer who might call someone else instead.

Download the sample app and open it somewhere you only get one bar. See how it feels out there. Then ask how a weak-signal order would reach your office.

Custom Fuel App