NPGA State Director Report


Key Highlights from the Annual Meeting The National Propane Gas Association (NPGA) held its Annual Meeting, Summer Board of Directors Meeting, and Propane Days in Washington, DC, from June 2-5, 2024. Here are the key updates: Leadership Changes Outgoing Chair Jeff Stewart handed the gavel to Tom Van Buren, the new Chair of the Board… Continue reading NPGA State Director Report

New Double Incentive Program for Propane Farm Equipment in Tornado-Affected Midwest


Through a special incentive program, farmers impacted by recent tornadoes in the Midwest can save up to $10,000 on propane-powered equipment. The Propane Education & Research Council (PERC) is extending its Double Propane Farm Incentive Program to include farmers who suffered losses from the tornado outbreaks. This initiative, running until December 31, 2024, aims to… Continue reading New Double Incentive Program for Propane Farm Equipment in Tornado-Affected Midwest

LP Construction and Meter Services: Leading the Way in Propane Solutions


Propane is a versatile energy source used across various industries. However, managing propane systems requires specialized knowledge to ensure both safety and efficiency. LP Construction and Meter Services (LPCAMS) stands out as a leader in this field, offering a comprehensive range of services tailored to meet the needs of businesses relying on propane. From installation… Continue reading LP Construction and Meter Services: Leading the Way in Propane Solutions

Are Misconceptions About Propane Safety Holding Your Customers Back?


Propane is a popular fuel source that is widely used across many sectors, yet misconceptions about its safety can cause unnecessary concern. Here, we address the most common myths about propane and provide accurate information to ensure that your customers can feel confident using and handling this particular fuel. Myth: Propane Tanks Are Prone to… Continue reading Are Misconceptions About Propane Safety Holding Your Customers Back?

Essential Health and Safety Tips for Propane Delivery Staff


Ensuring the health and safety of your propane delivery staff is crucial. This guide details some vital tips for keeping your team safe and healthy. Proper Training Proper training is the foundation of safety for every propane delivery staff. Ensure that all employees receive comprehensive training on safe handling procedures, emergency response guidelines, and the… Continue reading Essential Health and Safety Tips for Propane Delivery Staff

Effective Training Techniques for Propane Companies


Taking the time and effort to train employees in the propane industry is essential for both safety and efficiency. Here are some Effective Training Techniques for ensuring that training sticks, along with additional suggestions for successfully implementing these strategies. Utilize Hands-On Learning Hands-on training is crucial in the propane industry. Employees learn best by doing,… Continue reading Effective Training Techniques for Propane Companies

Handling Customer Complaints in Your Propane Business


Effectively handling customer complaints is essential for maintaining a solid reputation and ensuring customer satisfaction in your propane business. Here, we present a handful of key strategies that will assist you in managing complaints both professionally and efficiently. Actively Listen When a customer complains, actively listen in order to fully understand their concerns. Allow them… Continue reading Handling Customer Complaints in Your Propane Business

Mastering the Art of Negotiation


Effective negotiation skills are essential for maintaining strong relationships with both suppliers and customers. Here’s how to master the art of negotiation in your business. Understand Your Goals Before entering any negotiation, clearly define your goals. Know what you want to achieve and understand your priorities. Are you looking for better pricing, improved payment terms,… Continue reading Mastering the Art of Negotiation

Debunking Myths: The Truth About Gas Stoves and Indoor Air Quality


Misleading stories about gas stoves and indoor air quality frequently emerge in the news. To navigate these discussions effectively, it’s essential to understand the facts and context surrounding this topic. Here are some key points to consider, as outlined by the Propane Education & Research Council (PERC). The Facts Gas Stoves and Asthma: A major… Continue reading Debunking Myths: The Truth About Gas Stoves and Indoor Air Quality

How to Prepare Your Propane Business for Severe Weather


Severe weather conditions can significantly impact your propane business. Here’s how to prepare for those inevitable events in order to ensure optimum safety, maintain consistent operations, and provide reliable customer service. Develop a Contingency Plan Creating a comprehensive contingency plan is crucial. Identify potential risks and outline steps to mitigate them. Your plan should include… Continue reading How to Prepare Your Propane Business for Severe Weather

Celebrating the Success Within Your Company


Celebrating the success of your team is essential for boosting morale, maintaining motivation, and fostering a positive work environment. Here are effective ways to honor and acknowledge success within your company. Recognize Employee Achievements Recognizing your employees’ hard work and dedication is key. Celebrate milestones such as years of service, outstanding performance, and significant contributions.… Continue reading Celebrating the Success Within Your Company

Propane’s Role in Green Energy


Propane, often recognized for its role in heating and cooking, is stepping into the limelight as a cleaner energy alternative. Here’s how propane is carving a niche for itself in the renewable energy landscape. 1. Low Emissions Profile One of the standout features of propane is its relatively low emission of pollutants compared to other… Continue reading Propane’s Role in Green Energy

Bridging the Gap: How CRM Strengthens Customer Relationships


Fostering strong customer relationships is more important than ever. But for small businesses, managing multiple customer interactions across various channels can feel overwhelming. That’s where Customer Relationship Management (CRM) software comes in – a powerful tool that can revolutionize the way you connect with your customers and drive business growth. CRM isn’t just for large… Continue reading Bridging the Gap: How CRM Strengthens Customer Relationships

Strategies for Adopting New Technologies and Steering Clear of Common Errors


Adopting new technologies can transform how an organization operates, but it also comes with its own set of challenges and risks. Whether integrating cloud computing, artificial intelligence, or blockchain, a clear strategy aligned with your specific business goals is essential. Here, we explore strategies to successfully implement new technologies and avoid common pitfalls. Setting Clear… Continue reading Strategies for Adopting New Technologies and Steering Clear of Common Errors

Motivational quote Leadership is unlocking peoples potential to become better appearing behind torn blue paper.

Delegating Effectively: Empowering Your Workforce


For any leader, there simply aren’t enough hours in the day to tackle everything on their more-than-full plate. Delegation soon becomes essential. But handing off tasks isn’t just the practice of dumping work on someone else. Effective delegation is about properly empowering your team members, fostering collaboration, and ultimately achieving better results. How can this… Continue reading Delegating Effectively: Empowering Your Workforce

How to Effectively Train New Propane Service Technicians


Training new propane service technicians effectively is crucial for ensuring safety, efficiency, and customer satisfaction. Here are the best strategies to ensure comprehensive training for these essential members of your team. Hands-On Training Hands-on training is vital in the propane industry. New technicians should practice skills in real-world scenarios under the supervision of experienced professionals.… Continue reading How to Effectively Train New Propane Service Technicians