Building a Strong Customer Service Team in Your Propane Business


A strong customer service team is the backbone of any successful propane business. Your team’s ability to respond to customer needs with efficiency and empathy directly impacts your business’s reputation and customer loyalty. Here are some critical steps to create a top-notch customer service team for your propane business. Hire the Right People Building an… Continue reading Building a Strong Customer Service Team in Your Propane Business

Enhancing Training and Safety Accessibility in Propane Companies


In the realm of propane production and distribution, ensuring both quality training and safety protocols are paramount. However, these endeavors often come with their own set of challenges that can hinder the overall efficiency of operations. It’s imperative for propane companies to focus on reducing barriers to quality training and safety to ensure a smooth… Continue reading Enhancing Training and Safety Accessibility in Propane Companies

Utilizing Virtual Reality for Effective Training in Routine Propane Tasks


Virtual reality (VR) has emerged as a valuable tool for training individuals in the propane industry to ensure proper protocol adherence. The Propane Education & Research Council (PERC) recognizes the significance of VR safety training and has approved the development of two VR modules with a budget of $150,000. The initial module, focused on lighting… Continue reading Utilizing Virtual Reality for Effective Training in Routine Propane Tasks