Strong customer relations are the backbone of any successful business, including those in the propane industry. Enhancing how you connect with clients can increase satisfaction, loyalty, and sales. Here are some effective strategies to improve customer interactions, making every touchpoint an opportunity to impress and engage. Train Your Team in Customer Service Excellence Your employees… Continue reading Boosting Client Relations in Propane Sales
As a propane business owner, knowing whether to repair or replace your propane tank is crucial for managing costs and ensuring operational efficiency. Here, we provide a detailed guide on making this decision effectively, considering both the immediate and long-term impacts on your business. Understanding the Lifespan of Propane Tanks Propane tanks are robust and… Continue reading Should You Repair or Replace Your Propane Tank?
The National Propane Gas Association (NPGA) is advocating for a crucial two-year extension of the Alternative Fuel Tax Credit (AFTC). This incentive, set to expire on December 31, 2024, plays a significant role in promoting the adoption of alternative fuels, including propane autogas, by offsetting costs for businesses and consumers alike. The tax credit supports… Continue reading Why Extending the Alternative Fuel Tax Credit Matters
Attending industry events can be a game-changer for propane business owners. It’s a great chance to make connections, find new business opportunities, and learn from others. But successful networking takes more than just showing up. Here are some tips to help you make the most of these events. Set Clear Goals Before You Go Before… Continue reading How Can You Network Effectively at Industry Events?
Managing debt is a crucial part of running a successful propane business, especially as you look to grow and expand. Effective debt management can enhance your financial stability and allow you to capitalize on opportunities without overextending your resources. Here’s a straightforward guide to handling debt wisely in your propane business. Understand Your Current Debt… Continue reading Smart Debt Handling for Propane Companies
As the cooler months approach, many homeowners face the challenge of keeping their outdoor spaces usable and inviting. With propane-powered solutions, extending your outdoor season becomes easier and more efficient. Whether it’s heating patios, fueling outdoor kitchens, or keeping pools warm, propane offers a reliable and cost-effective way to enjoy outdoor living even when temperatures… Continue reading Extend Your Outdoor Season with Propane
As the year draws to a close, the National Propane Gas Association (NPGA) is calling for nominations for its annual awards, which celebrate the outstanding contributions of individuals to the propane industry. These awards are a meaningful way to recognize the efforts that drive safety, advocacy, and innovation in this energy sector. The awards open… Continue reading Recognizing Excellence: NPGA Award Nominations Due Dec. 1
Every Veterans’ Day, communities across the United States pause to honor the brave men and women who have served our nation. At Eastern Propane & Oil, dedication to supporting our veterans is deeply embedded in its corporate ethos. Located in Springvale, Maine, Eastern has been a family-operated beacon of support for the military community since… Continue reading Eastern Propane & Oil Champions Veteran Support
As the propane industry navigates another busy year, it’s important for professionals and business leaders to come together and discuss the future of the industry. The National Propane Gas Association (NPGA) Winter Board Meeting is an excellent opportunity for stakeholders in the propane sector to connect, share insights, and address both the challenges and opportunities… Continue reading Save the Date: NPGA Winter Board Meeting Set for February 3-5, 2025
Public relations (PR) is much more than simply sending press releases or responding to media questions. For propane companies, having a thoughtful and well-crafted PR strategy can go a long way in building trust, shaping public perception, and creating and developing business opportunities. Read on to discover how your propane business can propel itself forward… Continue reading Building a Strong PR Strategy for Your Business
Understanding your competitors’ methods can give your propane business a much-needed boost. Analyzing their strategies and tactics will do much to help you anticipate market shifts, refine your offerings, and differentiate yourself. Here’s how you can proceed with this vital undertaking and what it means for your business. Identify Key Competitors Begin by listing your… Continue reading How Competitiors Shape the Industry
Raising propane prices is never easy, but it’s sometimes necessary due to market conditions or operational costs. How you communicate these increases can significantly affect how your customers react. Clear and honest communication helps maintain trust while minimizing any negative impact. Let’s explore the best ways to handle these difficult conversations with your customers. Be… Continue reading Communicating Propane Price Increases with Customers
As 2024 prepares to come to a close, propane industry leaders are already turning their attention to the supply challenges that 2025 may bring. From global market shifts to infrastructure hurdles, understanding the factors that could impact propane availability is crucial for distributors, marketers, and end-users alike. This article explores the key supply concerns for… Continue reading Preparing for Propane Supply Challenges in 2025: Key Issues and Strategies
The propane bobtail driver shortage has been a significant issue for the propane industry, particularly over the past few years. This shortage is part of a broader truck driver shortage that has affected various sectors of the transportation industry. Here are some key points about the current situation: Industry-Wide Driver Shortage The driver shortage is… Continue reading Behind the Wheel: Tackling the Bobtail Driver Shortage Head-On
Running a propane business offers many service opportunities, and a subscription service can be one of the most reliable and profitable options. Delivering propane on a scheduled basis helps build customer loyalty, ensures steady cash flow, and reduces inefficiencies. Let’s walk through the steps for launching a propane subscription service that will do much to… Continue reading Starting a Profitable Propane Subscription Service
Public speaking is an essential skill for propane industry leaders. Whether you’re presenting at a large conference, marketing your business at a regional expo, or addressing your team, how you deliver your message can significantly impact your audience. Improving your public speaking abilities helps you connect with people, build credibility, and lead more effectively. Here… Continue reading How to Improve Your Public Speaking Skills as a Propane Leader
Providing an excellent customer experience is essential for any propane business. From the moment a customer orders to when their propane is delivered, the entire process should be simple and seamless. Creating a smooth ordering and delivery experience encourages customer loyalty, builds trust, and leads to repeat business. Let’s explore a few practical ways to… Continue reading Creating a Smooth Customer Experience for Propane Orders
Propane theft and vandalism are pressing concerns for many business owners in this industry. These issues not only lead to financial losses but can also compromise the safety of employees and customers. This guide offers effective strategies to mitigate these risks, focusing on practical measures that can be implemented quickly. Recognize the Threat Understanding the… Continue reading Tips to Curb Propane Theft and Vandalism
Collaboration between farmers and propane marketers can be a powerful way to strengthen both industries. Farmers rely on propane for many essential tasks, from heating barns and greenhouses to running irrigation systems. By working closely with them, propane marketers can help farmers become more efficient while securing long-term business relationships. Here’s a look at how… Continue reading Building Strong Relationships Between Farmers and Propane Marketers
Creating strategic partnerships with propane equipment manufacturers can be a transformative step for businesses in the energy sector. This article outlines how to develop these partnerships effectively, ensuring mutual benefits and long-term success. Identify Potential Partners The first step in developing a professional partnership is identifying which manufacturers align best with your business goals. Consider… Continue reading Partnering with Propane Equipment Manufacturers
In today’s propane industry, data is more valuable than ever. By using data effectively, propane businesses can uncover opportunities for growth, streamline operations, and improve customer experiences. In this guide, we’ll explore how you can put data to work for your propane business to fuel growth and stay ahead of the competition. Tracking Customer Behavior… Continue reading Using Data to Boost Growth in Your Propane Business
Connecting with your propane customers on a deeper level can strengthen relationships and boost customer loyalty. One way to achieve this is by hosting informative workshops. These events can educate your customers about propane safety, energy efficiency, and the benefits of using propane in their homes or businesses. By offering valuable information, you show that… Continue reading Engaging Propane Customers with Informative Workshops
Veterans have long been an integral part of the propane industry, bringing discipline, dedication, and a strong work ethic that are essential in this field. As the propane industry continues to grow, recognizing the contributions of veterans has become even more important. The Role of Veterans in Propane Veterans often possess the skills and qualities… Continue reading Honoring Veterans in the Propane Industry
The Department of Energy (DOE) recently announced updated energy conservation standards, impacting several sectors, including the propane industry. These changes are part of a broader effort to enhance energy efficiency across various types of equipment, aiming to reduce overall energy consumption and lessen the environmental impact. As the industry navigates these shifts, understanding the specific… Continue reading New Energy Conservation Standards Published by DOE: Implications for the Propane Industry
As the energy landscape shifts, the propane industry finds itself at a crucial intersection with regulatory changes and government initiatives. This evolving environment presents challenges but also offers opportunities for propane companies to collaborate with regulators and policymakers. By aligning with these changes, the industry can continue to thrive while contributing to broader energy goals.… Continue reading Navigating Regulatory Changes: Propane’s Path Forward
Propane companies are constantly looking for ways to improve their operations and cut costs. One area that can make a huge difference is fleet management technology. If your business relies on a fleet of vehicles for propane delivery or service, using modern fleet management tools can help you save money, improve efficiency, and keep your… Continue reading Benefits of Fleet Management Tech for Propane Companies
Owning a propane business involves many responsibilities, including protecting your company from risks. Liability insurance is an essential safeguard for any propane business owner. It helps cover potential legal and financial issues arising from accidents, property damage, or injuries related to your operations. Understanding the importance of liability insurance and what it covers is crucial… Continue reading Key Facts About Liability Insurance for Propane Businesses
Running a propane business comes with its own set of challenges. From managing safety to keeping operations efficient, there are multiple areas where things can go wrong. Avoiding these common pitfalls can help keep your propane business running smoothly and reduce costly errors. Here’s a plan for avoiding the most common mistakes made in propane… Continue reading Avoiding Common Mistakes in Propane Business Operations
The rapid growth of electric vehicles (EVs) is changing the energy landscape in many ways, and the propane industry is not immune to these shifts. As more consumers and businesses move toward EVs, there is growing interest in how this will impact the demand for propane fuel. Propane companies may see changes in several areas,… Continue reading How EV Adoption Affects Propane Fuel Demand
Expanding your propane business geographically can be an exciting step, but it’s not without its challenges. Moving into new regions can open up great opportunities, but there are also risks to consider. This guide explores the pros and cons of expanding your propane business and what factors you should keep in mind before taking this… Continue reading Expanding Your Propane Business to New Regions
