Enhancing Customers’ Experience: Uncovering the Path to Customer Loyalty in Fuel Retail


Constantly dealing with dissatisfied customers and managing difficult situations can be overwhelming for any business owner. It’s essential to know your customers well, but have you taken the time to identify your most profitable clients? Are you aware of the differences in their interactions compared to challenging ones? This is where understanding your customers on… Continue reading Enhancing Customers’ Experience: Uncovering the Path to Customer Loyalty in Fuel Retail

Customer Segmentation: Driving Loyalty & Profits in the Fuel Retail Industry


Understanding and effectively engaging customers is vital for sustained success in the fiercely competitive fuel retail industry. Customer segmentation offers a powerful strategy to achieve this goal. By dividing the customer base into distinct groups based on characteristics and behaviors, businesses can tailor marketing strategies and interactions to meet unique needs and preferences. This approach… Continue reading Customer Segmentation: Driving Loyalty & Profits in the Fuel Retail Industry

Safe and Incident-Free: Ten-Car Train Derailment in Northern Cook, Minnesota


Officials in northern Minnesota have confirmed that a recent train derailment resulted in no injuries or hazardous material spills. The incident, involving ten Canadian National Railway cars, occurred just before 8:30 p.m. on July 17, 2023, in a rural and unpopulated area approximately 6 miles (10 kilometers) north of Cook, Minnesota, as reported in a… Continue reading Safe and Incident-Free: Ten-Car Train Derailment in Northern Cook, Minnesota

The Nuances of Propane Hedging: Insights into the Propane Industry


In the ever-evolving propane industry, hedging plays a pivotal role in managing risk and ensuring stability in the face of price fluctuations. Understanding the distinct nature of hedging in the propane market is vital for industry participants. Differentiating Propane Hedging While hedging in the agricultural and energy sectors often revolves around futures trading, the propane… Continue reading The Nuances of Propane Hedging: Insights into the Propane Industry

Surging U.S. Propane Exports Propel Record Highs, Fueled by Asian and European Demand


In recent years, the United States has experienced a remarkable surge in propane exports to Asia, contributing to the country reaching an all-time high in March 2023. According to the U.S. Energy Information Administration (EIA), the U.S. propane export level soared to a record-breaking 1.7 million barrels per day (bpd) in March 2023, marking the… Continue reading Surging U.S. Propane Exports Propel Record Highs, Fueled by Asian and European Demand

Dead River Company Acquires Augusta Fuel, Expanding its Home Heating Services


Dead River Company, the largest full-service heating provider in northern New England, has announced its acquisition of Augusta Fuel Company, a full-service home heating company based in Augusta, Maine. The transaction was finalized on June 27, 2023. Augusta Fuel Company has a rich history dating back to 1888, when it started as the Augusta Ice… Continue reading Dead River Company Acquires Augusta Fuel, Expanding its Home Heating Services

Growing Price Advantage of Low-Carbon Propane Over Heating Oil in Canada Signals a Promising Future


The Canadian Propane Association has projected that the price advantage of low-emission propane as a heating option will continue to expand in Atlantic Canada. This revelation comes as carbon tax projections indicate that propane, with significantly lower emissions compared to furnace oil, will enjoy lower taxation. Starting on July 1, the federal fuel charge’s carbon… Continue reading Growing Price Advantage of Low-Carbon Propane Over Heating Oil in Canada Signals a Promising Future

Pennsylvania Propane Gas Association Announces 2023-24 Board of Directors Election Results


The Pennsylvania Propane Gas Association (PAPGA) has announced the results of its highly anticipated 2023-24 board of directors election. While the executive committee, which was selected last year, remains unchanged until the next election, this year’s focus was on electing district directors and directors-at-large. The newly elected district directors, who will serve until 2025, bring… Continue reading Pennsylvania Propane Gas Association Announces 2023-24 Board of Directors Election Results

Legal Battle Unveiled: Victim of House Explosion Sues Homeowner and Propane Company


In the wake of a devastating house explosion that occurred on December 15, 2021, in Vineland, NJ, legal proceedings have commenced as the victim, Maribel Caraballo, seeks justice. Caraballo, a Philadelphia resident, sustained severe injuries in the incident and has initiated a lawsuit against the homeowner, Jonathan Defrancis, and the propane delivery company, Suburban Propane… Continue reading Legal Battle Unveiled: Victim of House Explosion Sues Homeowner and Propane Company

Tragic Collision in Murfreesboro, Tennessee; Man Killed in Propane Truck Crash


MURFREESBORO, Tenn. – The Murfreesboro Police Department has identified the victim of a tragic crash involving a small pickup and a propane truck as 46-year-old Anthony Cothern. Authorities are investigating the incident that occurred on SE Broad Street near Overlook Place in the early morning hours of July 7, 2023. According to initial reports, the… Continue reading Tragic Collision in Murfreesboro, Tennessee; Man Killed in Propane Truck Crash

Emergency Response Successfully Resolves Propane Leak at Knox Center in Rockland, Maine


Promptly addressing a potentially hazardous situation, fire and emergency medical service crews swiftly mobilized to the Knox Center in Rockland, Maine, on Thursday morning, July 6, in response to a propane leak. At approximately 9 a.m., authorities received a report of the leak, prompting the immediate deployment of fire trucks. To ensure public safety, the… Continue reading Emergency Response Successfully Resolves Propane Leak at Knox Center in Rockland, Maine

Conger LP Gas and Lattice Energy Solutions Partner to Provide Comprehensive Energy Solutions in Tifton, GA


TIFTON, GA, July 6, 2023 — Conger LP Gas, led by President and CEO, Dan Richardson, has joined forces with Lattice Energy Solutions and Ag Solar Solutions, led by CEO, Clay Sikes, in an exciting new partnership. This collaboration aims to offer a wide range of energy solutions to meet customers’ diverse needs and goals.… Continue reading Conger LP Gas and Lattice Energy Solutions Partner to Provide Comprehensive Energy Solutions in Tifton, GA

Successful Mitigation of Propane Gas Leak at Isle of Palms, South Carolina Hotel


Isle of Palms, S.C. – On the afternoon of the busy July 4th holiday, the Isle of Palms Fire Department (IOPFD) swiftly responded to an incident involving a gas leak at a prominent hotel located on Ocean Blvd. This quick action prevented any harm from affecting either the hotel’s guests or property. Upon receiving the… Continue reading Successful Mitigation of Propane Gas Leak at Isle of Palms, South Carolina Hotel

Devastating Storage Building Explosion in Lancaster County Spurs Community Support and Swift Evacuations


A catastrophic explosion shook a storage building in Lancaster County, Pennsylvania, on the morning of July 5, 2023, causing severe damage to a township building and multiple residences in the vicinity. The blast occurred at the Rapho Township Public Works building, adjacent to the township administrative office building on North Colebrook Road, as reported by… Continue reading Devastating Storage Building Explosion in Lancaster County Spurs Community Support and Swift Evacuations

Successful Eastern Energy Expo 2023 Connects Industry Professionals in Atlantic City, New Jersey


The Eastern Energy Expo witnessed a remarkable gathering of over 2,700 attendees and 216 exhibitors at the Atlantic City Convention Center in Atlantic City, New Jersey during its 2023 event. The primary objective of this annual expo is to unite wholesale and retail heating fuel marketers, motor fuel distributors, diesel and biodiesel distributors, propane marketers,… Continue reading Successful Eastern Energy Expo 2023 Connects Industry Professionals in Atlantic City, New Jersey

ThompsonGas Pioneers Propane Autogas with Easy Three-Step Process


ThompsonGas, a prominent propane retailer in the United States, has reaffirmed its commitment to propane autogas by expanding its fleet of propane vehicles. Intending to showcase its belief in propane and its technology, ThompsonGas aims to lead by example in the industry. Monte McLeod, the director of autogas at ThompsonGas, emphasized the company’s dedication to… Continue reading ThompsonGas Pioneers Propane Autogas with Easy Three-Step Process

Propane Leak Minimized: How a Safety App Can Ensure Compliance and Save the Day


Magalia, California – On Tuesday morning, July 4, 2023, the Butte Unit of Cal Fire swiftly responded to a propane leak incident at Tri-Flame Propane in Magalia. The leak originated from a 20,000-gallon propane filler tank, prompting the initiation of a level three hazmat response in the vicinity of Skyway and Ehrlich Court. Upon receiving… Continue reading Propane Leak Minimized: How a Safety App Can Ensure Compliance and Save the Day

Propane Leak Triggers Explosion at Lancaster County, PA Government Building; Evacuations Ensued


A propane leak led to a devastating explosion in a Lancaster County, PA government building in Rapho Township during the early morning hours of July 4, 2023. The incident prompted swift action from emergency responders and necessitated precautionary evacuations. The leak was initially reported at 5:49 a.m. on the 900 block of North Colebrook Road,… Continue reading Propane Leak Triggers Explosion at Lancaster County, PA Government Building; Evacuations Ensued

Roof Fire Damages Georgetown County School Administration Building in South Carolina


GEORGETOWN COUNTY, S.C. – A fire that broke out on July 3, 2023, caused damages to the roof of the Georgetown County school administration building located on West Church Street at the J.B. Beck Administration and Education Center. The Georgetown Fire Department swiftly responded to the incident at 12:24 p.m. and successfully evacuated district employees… Continue reading Roof Fire Damages Georgetown County School Administration Building in South Carolina

Analysis: Residential Energy Consumption Patterns and Expenditures in the United States


The “Residential Energy Consumption Survey” (RECS) conducted by the U.S. Energy Information Administration (EIA) reveals that space heating remains the largest consumer of energy in American homes. Accounting for 42% of residential energy consumption, heating costs averaged $519 per household in recent years. Climate conditions and the choice of energy sources influenced regional variations in… Continue reading Analysis: Residential Energy Consumption Patterns and Expenditures in the United States

Analysis: Propane Market Trends and Pricing Outlook for Summer 2023


The propane market has experienced notable fluctuations recently, with prices reminiscent of the lows observed in November 2020 during the height of the COVID-19 pandemic. As the summer solstice marks a turning point, it is helpful to examine the factors that influence propane prices moving forward. While no single factor can entirely predict price direction,… Continue reading Analysis: Propane Market Trends and Pricing Outlook for Summer 2023

Cass County, Indiana First Responders Enhance Propane Emergency Preparedness


Cass County, IN – Over the recent July 4th holiday weekend, public safety personnel in Cass County, Indiana dedicated their time to improving their readiness for propane emergencies through intensive training. On July 1, 2023, various agencies, including the Cass County Emergency Management Agency, Lucurne Fire Department, Twelve Mile Fire Department, Logansport Fire Department, Cass… Continue reading Cass County, Indiana First Responders Enhance Propane Emergency Preparedness