In the propane industry, long-term accounts are built on trust, timing, and clear communication. Customers rely on steady service, accurate information, and the feeling that their needs are seen before problems appear. While many operations focus on reacting to calls and requests, proactive outreach takes a different path. It shifts the relationship from response to… Continue reading Proactive Outreach Builds Stronger Long-Term Propane Accounts

Winter is often the season when propane companies feel pressure from every direction at once. Colder weather increases delivery demand, operating hours stretch longer into the evening, and costs tied to fuel, labor, and equipment rise quickly. At the same time, many companies are reviewing year-end numbers and getting a jump start on early tax… Continue reading IRS Fuel Tax Credit: What Can You Claim This Winter?

On paper, the U.S. propane market has never looked stronger. National inventories are at record levels, and domestic production continues to climb. These fundamentals reinforce propane’s role as a reliable, affordable, and transportable energy source across residential, commercial, agricultural, and industrial markets. Yet many delivery companies are discovering that strong national supply does not guarantee… Continue reading Record Propane Supply, Real-World Bottlenecks

The newly approved strategic plan of the Propane Education & Research Council (PERC) for 2026 offers important insight into where the propane industry is headed and how delivery companies can prepare. The plan emphasizes three core priorities: safety leadership, workforce development, and targeted market growth – all aimed at strengthening propane’s long-term position in the… Continue reading What PERC’s 2026 Strategy Signals for the Future of Propane Delivery

Recent long-term LPG contracts between U.S. suppliers and India highlight a significant shift in global propane and LPG dynamics. India, one of the world’s fastest-growing LPG markets, is actively securing long-term supply agreements to support expanding household and commercial usage. These contracts, set to begin in the next few years, demonstrate increasing international demand for… Continue reading India’s Growing Interest in U.S. LPG Signals Long-Term Supply Competition

Winter supply disruptions and extended driver hours continue to expose staffing gaps at propane delivery companies, making early driver recruitment and structured training critical to maintaining safety, service reliability, and customer trust. Winter has arrived with increased propane demand, just as supply-side disruptions have placed added strain on delivery operations. In mid-December, a significant issue… Continue reading How Ready Is Your Team for Driver Recruitment This Winter?

Service interruptions and emergency situations place propane companies under intense scrutiny. Whether caused by extreme weather, supply constraints, or operational challenges, these moments test not only logistics but customer trust. During disruptions, customers are often anxious, uncertain, and heavily dependent on timely information – making communication as critical as the service response itself. How a… Continue reading Clear Communication When Service Is Disrupted

Looking ahead over the next five years presents a mix of challenges and opportunities for propane businesses of every size. The energy sector is shifting, global demand is rising, and forecasts show steady growth for propane markets through at least 2030. While change can feel overwhelming, overreacting to every trend can lead to costly decisions… Continue reading Building a Steady Five-Year Strategy for Your Business

Running a propane delivery business takes constant coordination. Tanks must be tracked, safety forms must be managed, customers expect clear communication, and delivery routes change from day to day. Many business owners still handle these tasks by utilizing paper notes, their memory, or scattered spreadsheets – old school methods that often lead to errors or… Continue reading Smart Digital Tools Improve Daily Operations for Propane Companies

In today’s energy market, customer loyalty can no longer be taken for granted. Propane companies operate in an environment shaped by rising client expectations, increased competition, and greater transparency around pricing and service quality. Customers now compare providers not only based on cost, but on reliability, communication, and how well their energy partner supports them… Continue reading Why Trust and Consistency Matter More Than Price

Efforts to preserve consumer and business access to a range of energy options, including propane, continue to gain traction across the United States. Over the past several years, a growing number of states have enacted legislation designed to protect the right to choose energy sources for homes, businesses, and agricultural operations. These policies, often referred… Continue reading Preservation of Energy Choice Gains Momentum Across the U.S.

The U.S. Energy Information Administration (EIA) recently released its winter energy outlook, projecting a notable divergence in heating costs across the major fuel types. According to the forecast, propane and natural gas heating costs are expected to decline, while electric heating may become slightly more expensive compared to last year. Propane users, in particular, could… Continue reading EIA Forecast Predicts Lower Propane Heating Costs This Winter

Holiday seasons bring a mix of heavier traffic, tighter schedules, and unpredictable weather. Roads that are normally manageable become crowded with travelers, delivery delays become more common, and winter weather conditions can change within hours. In the midst of these challenges, route planning is no longer just a routine task for propane delivery companies. Rather,… Continue reading Route Planning Becomes Critical During Holiday Traffic and Weather

Bringing new team members up to speed quickly is one of the biggest challenges any propane business faces. The sooner a new hire becomes confident and competent in their role, the sooner they can help deliver fuel safely, keep customers satisfied, and reduce pressure on the more experienced staff. However, many attempts to speed up… Continue reading Training New Hires Faster Without Lowering Standards

Peak delivery season is the most challenging time period for propane businesses – demanding precision, coordination, and endurance from every member of the team. Longer routes, increased customer demand, unpredictable weather, and tight schedules put pressure on drivers, dispatchers, and management alike. Even with ample supply and efficient technology, operations can falter if teams are… Continue reading Strengthening Your Team for Peak Delivery Season

Trade associations are often seen as groups that focus only on laws, rules, and government talks. Advocacy is important, but it is only one part of what these organizations actually do. For retailers across the propane industry, trade associations provide daily support that reaches into safety, training, operations, data, and long-term planning. These services quietly… Continue reading How Trade Associations Help Retailers Beyond Advocacy

Propane runouts are more than a simple missed delivery. When a tank goes empty unexpectedly, the financial impact stretches beyond one skipped fill. A runout affects delivery schedules, adds extra labor hours, and can create safety risks that are expensive to fix. For propane businesses of all sizes, understanding the real cost of runouts and… Continue reading The True Cost of Propane Runouts on Your Business

Preparing for changing weather involves more than just keeping warm clothes and winter boots ready. For homes and businesses that use propane, seasonal tank care is a key part of safe and smooth operations. Many homeowners don’t think about their propane tank until it becomes a problem, but regular maintenance can do much to prevent… Continue reading Seasonal Tank Tips Keep Propane Customers Safer

Safety is one of the most important parts of operating a propane delivery business. Propane is a safe fuel when handled properly, but it also carries risks that need careful attention. A growing trend in the industry is the move from paper logs and binders to digital safety records. Apps like Propane Safety Pro make… Continue reading Digital Safety Records Lower Insurance Risk for Propane Retailers

Propane tanks are critical assets for any delivery or service operation, and keeping them in optimal condition is essential for safety, efficiency, and customer satisfaction. Yet many propane companies struggle with maintenance schedules that are reactive rather than proactive, leading to costly downtime, emergency repairs, and potential service interruptions. By optimizing their tank maintenance, businesses… Continue reading Optimizing Tank Maintenance Schedules to Prevent Costly Downtime