Insurance conversations in propane usually start with premiums and deductibles, but that framing misses the operational impact hiding underneath. Carriers are tightening underwriting, scrutinizing loss histories, and pushing more responsibility back onto operators. The businesses that respond best are not just lowering risk on paper; they are quietly reducing reruns, callbacks, overtime, and fatigue across… Continue reading Insurance De-Risking That Improves Productivity

The propane delivery industry is experiencing a technological revolution. Customers now expect faster, more accurate service, and propane companies must operate with greater efficiency while still maintaining strong safety and reliability. Emerging technologies, from mobile apps to Internet of Things (IoT) devices, are transforming how deliveries are managed, monitored, and optimized, thereby allowing businesses to… Continue reading From Manual Processes to Smart Operations

Heavy winter demand is now fully upon the U.S. propane industry, with a major snow and ice storm having just swept across much of the country. With this massive winter weather event, the operational tests of 2026 have been kicked into high gear. Across numerous states, leaders have declared disaster and emergency responses to delivery… Continue reading 2026’s First Big Test for Propane Fleets

Emergency declarations change the rules of the game overnight. Whether triggered by extreme cold, snow, ice, or infrastructure disruption, they compress demand, strain logistics, and put propane companies under public and regulatory scrutiny at the same time. The operational risk is not only whether you can deliver, but also how clearly you explain what you… Continue reading Emergency Declarations and Customer Communication Limits

Propane inventories are no longer moving in slow, predictable patterns. In recent seasons, stock levels have shifted rapidly due to weather volatility, export pull, and transportation bottlenecks that surface with little warning. For propane operators, these swings directly affect margins, purchase timing, and working capital. A sudden inventory draw can raise replacement costs within days,… Continue reading When Propane Inventories Move Quickly, Margins Are Made or Lost

For propane marketers, financial management is no longer a back-office exercise that only matters at tax time. Clean books, credible reporting, and defensible capital plans increasingly affect access to credit, insurance terms, acquisition opportunities, and even regulator confidence after an incident. CPAs and lenders who work with fuel businesses are seeing the same pattern across… Continue reading What Lenders and CPAs Expect From Propane Marketers Today

New York’s steady push toward all-electric construction is no longer a distant policy debate. It is already reshaping project specs, appliance decisions, and builder conversations across large parts of the state. For propane operators, the risk is not abstract. Fewer combustion appliances in new builds directly translate into lost gallons, stranded tank assets, and reduced… Continue reading Protecting Propane Gallons as New York Pushes All-Electric

As energy markets pivot toward lower emissions and greater sustainability, renewable propane is emerging as a practical, near‑term solution that offers immediate benefits for delivery companies and its customers. According to research highlighted by the Propane Education & Research Council (PERC) and the U.S. Department of Energy’s National Renewable Energy Laboratory (NREL), renewable propane can… Continue reading Why Renewable Propane Is Becoming a Strategic Advantage for Delivery

Pipeline disruptions rarely announce themselves on a convenient schedule. Whether caused by mechanical failure, weather events, third-party damage, or regulatory shutdowns, even short interruptions can ripple quickly through propane supply chains. For propane businesses, the impact is not theoretical. It shows up in allocation limits, rack delays, unexpected transport premiums, and challenging, uncomfortable customer conversations.… Continue reading Pipeline Disruptions and the Operational Ripple Effect

The current pricing environment is uncomfortable for many propane operators. Supply is ample, spot prices are soft, and competitors are quick to undercut to protect gallons. On paper, this looks like a win for customers. Operationally, it creates a trap. Price-only competition trains customers to shop every renewal, weakens margin discipline, and shifts risk onto… Continue reading Competing in an Oversupplied Propane Market Without Encouraging Churn

A recent propane tank leak in Littleton, Massachusetts, is not remarkable because it happened, but because of how familiar the early warning signs were. Odor complaints, emergency response, and public safety messaging followed a pattern every experienced propane retailer recognizes. What makes incidents like this operationally significant is the downstream impact. A single residential leak… Continue reading The Value of Disciplined Responses to Propane Tank Leak Warnings

Peak heating season places sustained pressure on propane delivery operations, and staffing is often where those pressures surface first. Demand rises quickly, extreme weather disrupts routes, and customers expect reliable service regardless of conditions. At the same time, driver availability remains tight, and compliance requirements limit how much flexibility dispatch teams truly have. Without a… Continue reading HR in Peak Season: A Practical Plan for Backup Drivers and Burnout

Most propane trade shows look productive from the outside. Busy aisles, polished demos, and packed calendars can create the feeling that value is guaranteed. In reality, the difference between a productive show and an expensive distraction is what happens in the two months before you arrive. With a full slate of regional, state, and national… Continue reading Two-Month Trade Show Prep That Pays Off on the Show Floor

Why HDDs Are Vital to Operations and Risk Heating Degree Days may feel like an old planning tool in an era of real-time weather apps and automated routing, but they continue to quietly influence compliance, staffing, and financial exposure across propane operations. State regulators, insurers, and even plaintiffs’ attorneys still rely on HDD-based assumptions when… Continue reading State Heating Degree Day Metrics Still Shape Compliance Planning

Why HOS Decisions Matter More in Winter Hours-of-service waivers are a familiar winter tool in propane, but they are also one of the fastest ways to create downstream risk if used carelessly. When cold snaps hit and demand spikes, exemptions can keep trucks moving and customers supplied. They can also quietly increase fatigue, accident exposure,… Continue reading Using HOS Waivers Without Stalling Winter Operations

Propane delivery companies planning for long‑term success should take note: the Propane Education & Research Council (PERC) finalized its 2026 strategic plan and budget, bringing clarity to industry priorities for the next three years. With a $46.3 million budget focused on safety, workforce development, and market expansion, PERC is aligning propane’s institutional resources with tangible… Continue reading The Highlights of PERC’s 2026 Strategic Plan

Propane marketers are heading into 2026 with tighter margins, higher labor costs, and a market shaped by ongoing consolidation. Financing conditions have shifted from easy money to selective credit, and that reality is changing how owners think about trucks, service vehicles, and bulk equipment. In a consolidating industry, capital decisions ripple beyond the balance sheet.… Continue reading Equipment Finance in 2026 and the Buy or Delay Decision

Consolidation has changed how propane supply decisions ripple through organizations. Fewer independent buyers, centralized procurement teams, and shared storage strategies mean that one pre-buy decision can affect pricing discipline, service standards, and customer trust across multiple markets. At the same time, regional propane stocks continue to move unevenly, creating pressure to act quickly when numbers… Continue reading Regional Stock Tightness and Smarter Pre-Buy Decisions

Every propane business relies on two core groups of people to keep operations moving: the office team and the field team. Both roles are important, but they experience the workday in very different ways. Office employees handle schedules, customer questions, billing, and planning. Field employees face weather, traffic, physical labor, and direct customer contact. These… Continue reading Strengthening Team Unity in Your Business

Peak season can be the most exciting time for your propane business – but it can also be the most stressful. When demand is high and trucks are running nonstop, one breakdown can throw your whole schedule off. Equipment failures during busy months aren’t just frustrating – they can affect your customer service, your reputation,… Continue reading Keep Calm and Keep Delivering – Even During Equipment Failures